We have a veterinarian and personnel on duty 7 days a week who are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet’s life. Emergencies can be things such a snail bait poisoning, hit by a car, or chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call or come in immediately. If possible it is best to call before coming in so that a team member can advise you on your particular emergency.
We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen before you are able to get an appointment. Our veterinarians will work to “squeeze” you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.
In an emergency, seconds count. When you arrive with your pet on an emergency or urgent care basis, our highly trained staff will perform an immediate triage assessment to assess the stability of your pet and need for emergency medical intervention. In life-threatening situations, you may be asked for consent to perform CPR (cardiopulmonary resuscitation).
The first component of basic triage is assessing your pet’s level of consciousness, airway/breathing (labored breathing or choking, lack of oxygen), circulatory status (pale gums or weak pulses, racing heart), and pain score. Patients needing urgent medical attention, upon consent will be moved to our treatment area for immediate doctor assessment and commencement of emergency care.
Placing an IV catheter and administering IV fluids, giving oxygen supplementation, and pain relief medications may be elements of the initial stabilization of your pet. As your pet is stabilized, your veterinarian will review a diagnostic plan which may include imaging (radiographs, ultrasound) and laboratory evaluation (blood and/or urine tests) to ascertain the severity of the situation and tailor treatment for your pet.
At times, your pet may need advanced care at a referral or specialty center. When this is the case, our staff will discuss options for transfer and referral. Your primary veterinarian will stay abreast of your pet’s status at the emergency facility.